Details

Description

As research managers, a key aspect of your role is providing expert consultancy to researchers.  A coaching approach is a highly effective way to have a productive conversation and provide support to your academic ‘clients’.

This recorded presentation provides a brief overview of the relevant coaching theory and skills used to complete successful coaching based conversations.

Run time: 47.57 minutes

Presenter

This recorded presentation was prepared specially for ARMA and is presented by Jane Rosser of SONG (http://song-people.co.uk/).

A former HR director with a background in sales and training and priceless business experience gained as an entrepreneur, Jane now specialises in working with individuals and teams to help them realise potential they may not even recognise they have.

She brings a wealth of experience and qualifications, including an MSc in Coaching & Behavioural Change from Henley Business School, to the service of life long passions for helping people overcome personal challenges and for business generally. Fired by the desire to prevent others from failing to reach their full potential, whether as a consequence of misplaced personal beliefs or the unhelpful attitudes of others, she lives by the ‘can do’ attitude she helps others discover for themselves.

Having become head of people at Cafe Nerro she left to pursue passions for entrepreneurship and helping others fulfil their potential – both of which she has juggled with that for being a mum.

Running Order

00.0    Introduction
04.10   Theory & Definitions (Kolb’s learning cycle; Understanding communication & communication spectrum)
11.58     Typical Issues – when to use coaching or mentoring
14.48    Skills (The use of support and challenge; Powerful questions; Listening – including a demonstration)
28.23   Grow model & how to apply it in a conversation
34.57    What else to think about in the relationship
36.48    Coaching demonstration
47.23    Summary
47.57    Close

Access 

Once purchased, the video can be watched as many times as you require and at your own convenience. You can find all of your previous purchases in your Online Learning Materials archive.